Frequently Asked Questions
Everything you need to know about your next home upgrade.
What are your delivery options and lead times?
We offer local delivery within the DFW metroplex and surrounding areas. In-stock items are typically delivered within 3-5 business days, while special orders may take 4-8 weeks depending on the manufacturer.
Do you offer professional furniture assembly?
Yes, we offer a 'White Glove' delivery service which includes professional assembly and placement of your new furniture in the room of your choice, along with removal of all packaging materials.
What is your return and exchange policy?
We accept returns on most items within 14 days of delivery, provided they are in original condition. Please note that a restocking fee may apply, and custom-ordered pieces are generally non-refundable.
Do you provide financing options?
Absolutely. We partner with several financial institutions to offer flexible payment plans, including 0% APR options for qualified buyers and no-credit-check programs.
Is there a warranty on the furniture I purchase?
All our products come with a standard 1-year manufacturer warranty against defects. We also offer extended protection plans that cover accidental damage, spills, and tears for up to 5 years.
Can I pick up my order directly from the warehouse?
Yes, customer pickups are available during our standard warehouse hours. Please ensure you bring a suitable vehicle and tie-down materials, as we are not responsible for securing loads to vehicles.